LED Neon Sign Installation Guide

User Manuals

How to Install Your Neon: Complete Guide

Installation Methods:

1. Wall mounting (most popular method)
- Preparation : Equip yourself with the necessary tools for drilling and screwing.
- Instructions : Your package contains the fixing kit suitable for your neon.
- Video tutorial: Find out how to do it with our video tutorial.

Neon sign with clear cable — available choices: clear or black

2. Ceiling Suspension
- A suspension kit is included as standard with every neon sign order, unless you explicitly request its removal.

 

Neon sign with clear cable — available choices: clear or black


3. Mounting without drilling: The 3M alternative
- Would you prefer not to drill into your wall? Consider 3M adhesive strips.

- Step 1: Separate the strips and remove the protective plastic.
- Step 2: Overlap the strips and distribute them evenly on the support.
- Step 3: Press each side of the bracket firmly against the wall for 30 seconds.
- Step 4: Stand back and admire your beautiful neon in place!



Neon Electrical Installation

Installation time: ~1 minute
Materials: neon, dimmer and remote control (optional), 12 V power supply

Install the LED neon sign, including its backboard, at least 2 metres from the transformer/power supply and from every dimmer or controller.

Steps

  1. Connect the neon to the output of the dimmer.

  2. Connect the dimmer to the 12 V output of the power supply (respect the + / − polarity).

  3. Plug the power supply into the mains socket.

  4. Turn on and adjust the neon with the remote control (make sure the remote’s batteries are working).

Notes

  • The remote lets you decrease/increase brightness and enable/modify flashing modes, if you wish.

  • If you opted for RGB LEDs, the remote also lets you change colors.

  • Without a dimmer: You can connect the neon directly to the 12 V power supply; the neon will be always on at 100% with no control.

  • Safety: Use only a suitable 12 V power supply; never connect the neon directly to 230 V.

Neon sign with black cable — available choices: clear or black

Safety Recommendations (Read Before Installation)

✅ Where you can use it

  • Indoor models: use indoors, in dry, well-ventilated rooms.

  • Models expressly sold as “Outdoor / Waterproof”: suitable for permanent outdoor use, including in rain and cold. Their lifespan may vary depending on weather conditions.

  • Mount on stable, non-combustible / low-combustibility surfaces (concrete, brick, plaster, metal, tile)

🚫 Do NOT install on / near

  • Acoustic foam, polyurethane foam, polystyrene, cardboard, paper, textiles

  • Decorative moss / dried plants

  • Open flames / heaters / stoves / fireplaces

  • Areas with steam, grease, chemical vapors, or excessive heat

🔌 Electrical safety (must follow)

  • Use only the original power supply/transformer (or a certified equivalent)

  • Plug into a proper, protected outlet

  • Never modify wiring, connectors, transformer, dimmer, or controller

  • Stop using immediately if you notice: burning smell, discoloration, overheating, flickering, damaged cable/connector

💧 Protect the transformer and controls from moisture

  • An outdoor-rated transformer can be supplied when expressly specified in your order. Otherwise, the transformer/power supply must remain dry and protected from moisture.

  • Dimmers and controllers must always remain dry and protected from water, splashes and condensation.

  • Do not place these components where water may accumulate.

🌬️ Ventilation (important)

  • Keep the transformer/controller uncovered with free airflow

  • Do not enclose them in a tight box or behind insulation/soft materials

🔧 Cable handling (avoid damage)

  • Never lift or move the sign by the cable

  • Avoid pinching or sharply bending cables

  • Use cable clips / strain relief so the connector doesn’t carry cable weight

🛠️ Professional installation (recommended)

  • Recommended for: commercial spaces, public venues, high mounting, fixed wiring, or complex setups

  • Use a qualified electrician/installer when in doubt

🔍 Quick maintenance checks

  • Every few weeks: check mounting screws, cable condition, and transformer heat

  • If anything seems abnormal: switch off and unplug, then contact support