Delivery
Shipping Policy
What is the shipping cost? Free, We do not charge any shipping costs.
What are the shipping times? It takes about 3-5 days for the order to be processed. After your order has been processed, it takes approximately 5-15 business days for the item to be delivered. There may be delays beyond our control, such as customs and postal service delays.
Tracking your order: You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the progress of your package. To track your package, you can visit our website www.17track.net . Please allow 1-3 business days for tracking information to show.
Wrong Address Disclaimer: It is the buyer's responsibility to ensure that the shipping address entered is correct. We do our best to expedite processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at support@elevatehome.ch if you believe you have provided an incorrect shipping address.
Returns: By placing an order on Elevate Home, you are responsible for return shipping costs to Elevate Home. Please refer to our Returns Policy for more information on how to return an item.
